Epson 4870/Silverfast SE question
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Epson 4870/Silverfast SE question

 
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Mark
Guest





Posted: Thu Dec 23, 2004 8:06 am    Post subject: Epson 4870/Silverfast SE question Reply with quote

Just got my Epson 4870 yesterday.

Any idea why Silverfast requires me to re-enter
my name and product serial number several times
per day?

Thanks
-Mark
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Scott W
Guest





Posted: Thu Dec 23, 2004 3:48 pm    Post subject: QRe: Epson 4870/Silverfast SE question Reply with quote

I am in the same boat sort of. I cannot even figure where my serial number
is. Did you get one ? Where was it ? I just went to the SilverFast site
and in their FAQ I saw of couple of possible explanations for your issue,
assuming you do have a serial.

Thanks,
Scott

"Mark" <nospam@thanksanyway.org> wrote in message
news:MbGdndgi0qXVq1fcRVn-rg@speakeasy.net...
Quote:
Just got my Epson 4870 yesterday.

Any idea why Silverfast requires me to re-enter
my name and product serial number several times
per day?

Thanks
-Mark

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-
Guest





Posted: Thu Dec 23, 2004 7:35 pm    Post subject: Re: Epson 4870/Silverfast SE question Reply with quote

FWIW, in my experience it has always been found on a little sticker on the
outside of the envelope which contained the Silverfast CD

Doug
---
Doug's "MF Film Holder" for batch scanning "strips" of 120/220 medium format
film:
http://home.earthlink.net/~dougfisher/holder/mainintro.html
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-
Guest





Posted: Thu Dec 23, 2004 7:36 pm    Post subject: Re: Epson 4870/Silverfast SE question Reply with quote

Have you tried doing an uninstall and then downloading the latest version
update from the Silverfast site?

Doug
---
Doug's "MF Film Holder" for batch scanning "strips" of 120/220 medium format
film:
http://home.earthlink.net/~dougfisher/holder/mainintro.html
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Video Flyer
Guest





Posted: Thu Dec 23, 2004 8:30 pm    Post subject: Re: Epson 4870/Silverfast SE question Reply with quote

On 12/23/04 8:35 AM, in article
oIAyd.11298$Z47.4490@newsread2.news.atl.earthlink.net, "-"
<xvvvz@hotmail.com> wrote:

Quote:
FWIW, in my experience it has always been found on a little sticker on the
outside of the envelope which contained the Silverfast CD

Doug
---


That's where it was in my package - which arrived only about 2 weeks ago.
And after entering the serial number once the software hasn't bugged at all.
This was on MacOS X, by the by....

Neal
--
"If morons could fly, it'd be pitch black." - Anonymous
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Mark
Guest





Posted: Thu Dec 23, 2004 11:07 pm    Post subject: Re: Epson 4870/Silverfast SE question Reply with quote

" -" <xvvvz@hotmail.com> wrote in message
news:kJAyd.11300$Z47.6502@newsread2.news.atl.earthlink.net...
Quote:
Have you tried doing an uninstall and then downloading the latest version
update from the Silverfast site?

Good idea, thanks. I'll try that.

Are you planning an improved 35mm film strip holder?
The holder that came with the 4870 is pretty much
useless with some old b&w 35mm film that has both
rolled and curled with age. The only way I can work
it is to load a single strip, leaving the openings on either
side so I can tape down the hinged part to keep the
film in place.

-Mark
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Scott W
Guest





Posted: Fri Dec 24, 2004 4:35 pm    Post subject: Re: Epson 4870/Silverfast SE question Reply with quote

<sigh> OK, that was just too stupid. Forget I asked. I just got too much
going on to keep my head screwed on straight I guess...

" -" <xvvvz@hotmail.com> wrote in message
news:oIAyd.11298$Z47.4490@newsread2.news.atl.earthlink.net...
Quote:
FWIW, in my experience it has always been found on a little sticker on the
outside of the envelope which contained the Silverfast CD

Doug
---
Doug's "MF Film Holder" for batch scanning "strips" of 120/220 medium
format
film:
http://home.earthlink.net/~dougfisher/holder/mainintro.html

Back to top
Mark
Guest





Posted: Sat Dec 25, 2004 11:02 pm    Post subject: Re: Epson 4870/Silverfast SE question Reply with quote

I think I solved the problem.

I periodically launch Silverfast while the scanner is powered down.
This causes Silverfast to present the registration dialog box, which
must be filled in or it will only run in demo mode.

I suppose this is to thwart people who might unbundle the
Silverfast software from the scanner it came with.

-Mark
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CSM1
Guest





Posted: Sun Dec 26, 2004 8:42 am    Post subject: Re: Epson 4870/Silverfast SE question Reply with quote

"Mark" <nospam@thanksanyway.org> wrote in message
news:BNWdna5lNqaDNlDcRVn-jQ@speakeasy.net...
Quote:
I think I solved the problem.

I periodically launch Silverfast while the scanner is powered down.
This causes Silverfast to present the registration dialog box, which
must be filled in or it will only run in demo mode.

I suppose this is to thwart people who might unbundle the
Silverfast software from the scanner it came with.

-Mark


What happens if you immediately shut down Silverfast then turn on the

scanner and restart Silverfast?

Does Silverfast still ask for registration or run in demo mode?

If the software is properly registrated, it should not ever ask for
registration again.
Have you been entering the registration while logged in correctly. Maybe log
in as administrator.

--
CSM1
http://www.carlmcmillan.com
--
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Mark
Guest





Posted: Sun Dec 26, 2004 11:10 am    Post subject: Re: Epson 4870/Silverfast SE question Reply with quote

"CSM1" <nomoremail@nomail.com> wrote:

Quote:

What happens if you immediately shut down Silverfast then turn on the
scanner and restart Silverfast?

Does Silverfast still ask for registration or run in demo mode?

I'm not describing this test case very well. Too many Christmas
parties, I guess. Let me try again. . .

I launch Photoshop SE and select "import" and launch the
Silverfast TWAIN plug-in with the scanner off.
Silverfast complains that it cannot find a scanner, and exits.
I then turn the scanner on and re-launch the TWAIN
plug-in (again, using "import" from Photoshop SE.)
At this point, Silverfast demands that I register, or run
in "demo" mode. This situation continues until I exit from
Photoshop SE and re-launch Photoshop SE.

So it's not really a problem now that I understand it.
But it was driving me nuts my first day or two with the
scanner.

-Mark
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CSM1
Guest





Posted: Sun Dec 26, 2004 5:54 pm    Post subject: Re: Epson 4870/Silverfast SE question Reply with quote

"Mark" <nospam@thanksanyway.org> wrote in message
news:ycGdnR-188RJyFPcRVn-qA@speakeasy.net...
Quote:
"CSM1" <nomoremail@nomail.com> wrote:


What happens if you immediately shut down Silverfast then turn on the
scanner and restart Silverfast?

Does Silverfast still ask for registration or run in demo mode?

I'm not describing this test case very well. Too many Christmas
parties, I guess. Let me try again. . .

I launch Photoshop SE and select "import" and launch the
Silverfast TWAIN plug-in with the scanner off.
Silverfast complains that it cannot find a scanner, and exits.
I then turn the scanner on and re-launch the TWAIN
plug-in (again, using "import" from Photoshop SE.)
At this point, Silverfast demands that I register, or run
in "demo" mode. This situation continues until I exit from
Photoshop SE and re-launch Photoshop SE.

So it's not really a problem now that I understand it.
But it was driving me nuts my first day or two with the
scanner.

-Mark

Thank you for the explanation.


So it may not be Silverfast that is complaining, it may be the TWAIN
interface and Photoshop that is complaining.

Very good that you got it sorted out.
--
CSM1
http://www.carlmcmillan.com
--
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Mark
Guest





Posted: Mon Dec 27, 2004 12:39 am    Post subject: Re: Epson 4870/Silverfast SE question Reply with quote

"CSM1" <nomoremail@nomail.com> wrote:

Quote:
So it may not be Silverfast that is complaining, it may be the TWAIN
interface and Photoshop that is complaining.

Very good that you got it sorted out.

Possibly. But in any event, now that I have figured out the
circumstances, I can easily deal with it.

-Mark
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