Stratman
Guest
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 Posted:
Sun Nov 06, 2005 6:31 pm Post subject:
HP Photosmart 325 problem |
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It's never worked from new (it's a free gift with an internet mobile phone
offer, too much hassle to return it) and HP web help and customer support
have not been very helpful.
From switch-on it came up with a cartridge positioning error, but I can
clear that with a bit of poking and prodding. It then decides it has a paper
jam, even when there is no paper inserted. When I do insert paper it loads
the first centimetre or so then 'reverses' it back out and then displays the
paper jam message.
I have taken the printer apart and found nothing obvious, so I am now at the
mercy of those with greater knowledge.
Where is the sensor that detects a paper jam? Is there a way to do a 'low
level' real hard reset?
Any and all help gratefully received. |
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