| Author |
Message |
Bob
Guest
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 Posted:
Sun Oct 30, 2005 12:11 am Post subject:
Re: AVOID STAPLES! REBATES ARE A TRIP TO H...! |
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On Sat, 29 Oct 2005 17:37:47 GMT, Grinder <grinder@no.spam.maam.com>
wrote:
| Quote: | So I found a backdoor to the McAfee upgrade/update site and got 4
years worth free. What goes around comes around. Pricks.
Does for years worth of McAfee anti-virus have any monetary value?
|
Good question. But it was there chugging away like the lil' choo choo
who could.
--
If you build a man a fire and he will be warm for a day. If you
set a man on fire, he will be warm for the rest of his life. |
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Bob
Guest
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| Posted:
Sun Oct 30, 2005 12:34 am Post subject:
Re: AVOID STAPLES! REBATES ARE A TRIP TO H...! |
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On 29 Oct 2005 09:00:51 -0700, "larry moe 'n curly"
<larrymoencurly@my-deja.com> wrote:
| Quote: | WalMart gives 90 days.
Yes, but lots of places now have short return times for certain
products or charge restocking fees for them even when they normally
give 100% cash refunds (even Target does the latter on cameras). OTOH
last year CompUSA dropped its 15% restocking fee for products bought
during the Thanksgiving-Christmas holiday season (not that I'd ever
shop there again).
|
I quit shopping at Circuit City when they tried to pull that
"restocking fee" crap. CC almost went bankrupt.
Here's WM Return Policy:
http://tinyurl.com/a52ez/
There are some exceptions but DVDRs are not listed in those
exceptions. You get a full 90 days on DVDRs.
BTW, I returned that ILO unit and swapped it for the other kind and I
am running tests now. The unit I got a couple months ago is DVDR05ZU
and the one I have now is DVDR05MU. I am told by Ilo tech support that
the units have different chip sets.
Despite what the manual says, the ZU unit requires that you Finalize
DVD +RW discs or they won't play on another DVD player. I tested that
and it is true - I had to Finalize my +RWs to get them to play on
another DVD player. When I did Finalize the disc the ZU unit would
sometimes corrupt the second 1-hour title. That's with the latest
version 76 firmware.
This time it happened I was using Verbatim discs, which were highly
recommended by tech support. I ran a CD-DVD Speed Scan on the
corrupted disc and sure enough I could see the corruption where I
expected it. I then fully erased the disc, laid down the test pattern
and did the Scan again - this time there were no defects not even a
"damaged" sector. Therefore I concluded that the disc was not at fault
- it had to be the ZU unit. So I swapped it.
I will know in a couple days if the MU unit is any better. If not,
then Santa better have a better unit in his sack for Christmas or
Santa is going to get an assful of buckshot if he shows up empty
handed.
--
If you build a man a fire and he will be warm for a day. If you
set a man on fire, he will be warm for the rest of his life. |
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Bob
Guest
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| Posted:
Sun Oct 30, 2005 12:41 am Post subject:
Re: AVOID STAPLES! REBATES ARE A TRIP TO H...! |
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On 29 Oct 2005 09:06:00 -0700, "larry moe 'n curly"
<larrymoencurly@my-deja.com> wrote:
| Quote: | How did they get away with that? That seems like outright fraud, and I
would have demanded a chargeback through my credit card company.
|
This happened in 1997. I do not believe all the card companies were
offering consumer protection like they do now. I have used that
chargeback protection twice recently and it works great. You ought to
see a crooked vendor get helpful quick when that happens. BTW, it
costs the vendor $35 from his merchant bank for the chargeback, so
vendors do not like it. Whenever I buy anything from a vendor on Ebay,
I use credit card payment even if I go thry PayPal, and I send an
email to the vendor if I win the auction reminding them of my Zero
Tolerance Policy. They can back out of the transaction if they don't
like it. Thus far every vendor I have dealt with has been overly
solicitous to make sure I am satisfied.
| Quote: | The company that gave me the worst treatment is Best Buy. They issued
rebate forms with misprinted expiration dates and rejected my
submission because the date was wrong, never mind that it was their
fault.
|
I despise that place as much as Circuit City. I go to Office Depot for
better deals anyway. Or Sam's Club.
| Quote: | They simply wouldn't budge until I talked to a store manager
who looked VERY different from the typical Best Buy cult member (actual
human being, no holes in his skull where the brain cells are normally
removed during pre-employment screening).
|
I thought those holes were for the shit to drain out. Worst Buy won't
hire anyone unless they have shit for brains.
--
If you build a man a fire and he will be warm for a day. If you
set a man on fire, he will be warm for the rest of his life. |
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larry moe 'n curly
Guest
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| Posted:
Sun Oct 30, 2005 3:57 am Post subject:
Re: AVOID STAPLES! REBATES ARE A TRIP TO H...! |
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Bob wrote:
| Quote: | On 29 Oct 2005 09:06:00 -0700, "larry moe 'n curly"
larrymoencurly@my-deja.com> wrote:
In the case of a McAfee rebate, the company processing
the rebates disappeared. McAfee condescendingly gave 50%.
Pricks.
How did they get away with that? That seems like outright fraud, and I
would have demanded a chargeback through my credit card company.
This happened in 1997. I do not believe all the card companies were
offering consumer protection like they do now.
|
The card companies may not have been offering it, but federal law,
namely the Fair Credit Billing Act, had been requiring card companies
to provide a great deal of protection since the mid-1970s. That act is
summarized on the back of each paper bill and has provisions such as
requiring complaints to be filed in writing within sixty days (not
always 60 days, not always in writing) or applies only to purchases
made within the same state or within 100 miles of your address (time
limit doesn't apply, but $50 minimum does; also in the case of mail,
phone and Internet orders the distance is measured between your address
ad your phone, mailbox, or computer). There's also a provision for
collecting up to a $50 fine from the card company if they don't fix
things or explain themselves properly within ninety days, and in one
case that was the only way I was able to get a refund. BTW card
companies vary greatly in how well they obey the law, with FirstUSA
(now part of Chase) being among the worst, Amex and Citibank the best.
Also Visa, Mastercard, Amex, and Discover have long had their own rules
that extend the 60-day complaint limit to at least a year, but
Mastercard doesn't seem to enforce this very much against its member
banks. As you may have guessed, I complain a lot. ;) I filed my
first chargeback before I was 18 (accidentally got Dad's pre-approved
card application at age 16, was given a card despite telling them my
real Social Security number).
| Quote: | I have used that chargeback protection twice recently and it
works great. You ought to see a crooked vendor get helpful
quick when that happens. BTW, it costs the vendor $35 from
his merchant bank for the chargeback, so vendors do not like
it. Whenever I buy anything from a vendor on Ebay, I use
credit card payment even if I go thry PayPal, and I send an
email to the vendor if I win the auction reminding them of
my Zero Tolerance Policy. They can back out of the transaction
if they don't like it. Thus far every vendor I have dealt
with has been overly solicitous to make sure I am satisfied.
|
Good idea for handling Ebay purchases.
| Quote: | I despise that place [Best Buy] as much as Circuit City.
I go to Office Depot for better deals anyway. Or Sam's Club.
|
I've been buying almost all my computer/electronics stuff from Fry's
Electronics (almost across the street from my house) and the office
supply stores because they have the best bargains and by far the best
return policies. Unfortunately Office Depot closed all their retail
stores in my area, but they have a local distribution center, so I
think that shipping is still free above a certain purchase amount.
| Quote: | [Best Buy] simply wouldn't budge until I talked to a store manager
who looked VERY different from the typical Best Buy cult member (actual
human being, no holes in his skull where the brain cells are normally
removed during pre-employment screening).
I thought those holes were for the shit to drain out. Worst Buy won't
hire anyone unless they have shit for brains.
|
Best Buy was so bad that I once heard another customer complain to them
-- about the treatment that _I_ was receiving! It's a shame that such
a bad company has become the leading consumer electronics dealer in the
U.S. They're as bad to customers as Wal-mart is to employees. |
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Bob
Guest
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| Posted:
Sun Oct 30, 2005 5:47 pm Post subject:
Re: AVOID STAPLES! REBATES ARE A TRIP TO H...! |
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On 29 Oct 2005 15:57:21 -0700, "larry moe 'n curly"
<larrymoencurly@my-deja.com> wrote:
| Quote: | It's a shame that such
a bad company has become the leading consumer electronics dealer in the
U.S.
|
This is typical. The original team that made the store great was
replaced with the cheapes thing around, to enhance profits.
You see this with restaurants a lot - great food and great service
until the client base grows sufficiently large that food and service
can be downgraded for more profit.
| Quote: | They're as bad to customers as Wal-mart is to employees.
|
That is regional. In my part of Houston WM babies its employees.
--
If you build a man a fire and he will be warm for a day. If you
set a man on fire, he will be warm for the rest of his life. |
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Joe
Guest
|
| Posted:
Mon Oct 31, 2005 2:16 am Post subject:
Re: AVOID STAPLES! REBATES ARE A TRIP TO H...! |
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I have bought many many items with rebate at STAPLES.
Sorry to inform you, I NEVER had any problems.
As a matter of fact, I have gottten many many rebates. Never had a ANY
problem.
Always do I follow the instructions carefully.
Next time I suggest to take the time to READ the fine print carefully.
Happy Shopping
On Fri, 28 Oct 2005 18:36:39 GMT, geezer <wee@willy.com> wrote:
| Quote: | I pass this along just to warn you out there that buying hardware from
Staples that has a rebate may look like a worthwhile endeavor, but be
prepared for a fight to get that rebate.
I bought a Minolta 1350W Laser Printer three weeks ago, and am still
fighting with the Staples Rebate Center, who keeps saying via their
web site and by snail mail that my submission is 'incomplete' and
still being 'validated'.
The reason for this post is that when I call the rebate center to talk
with them, I get a computer of course which says I must wait 6 weeks
before complaining. When I called the store where I bought the
printer, the manager told me the store does not get involved, and that
rebates are between customer and the rebate center. When I reminded
the manager that the submission-rejection card I received in the mail
clearly had STAPLES on it, he said 'So?'. He even said 'I am a
customer just like you are, and can do no better!'.
Anyway, I plan to return the printer, but I really wanted it and still
do - at what I thought was a good price after rebate. But you know, I
got better things to do.
For what it's worth, I feel better now, after this venting.
Geezer |
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Grinder
Guest
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| Posted:
Mon Oct 31, 2005 4:52 am Post subject:
Re: AVOID STAPLES! REBATES ARE A TRIP TO H...! |
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Joe wrote:
| Quote: | I have bought many many items with rebate at STAPLES.
Sorry to inform you, I NEVER had any problems.
As a matter of fact, I have gottten many many rebates. Never had a ANY
problem.
Always do I follow the instructions carefully.
|
I'm happy for you, Yoda. |
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kony
Guest
|
| Posted:
Mon Oct 31, 2005 8:25 am Post subject:
Re: AVOID STAPLES! REBATES ARE A TRIP TO H...! |
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On Sun, 30 Oct 2005 15:16:54 -0500, Joe <Joe> wrote:
| Quote: | I have bought many many items with rebate at STAPLES.
Sorry to inform you, I NEVER had any problems.
As a matter of fact, I have gottten many many rebates. Never had a ANY
problem.
Always do I follow the instructions carefully.
Next time I suggest to take the time to READ the fine print carefully.
Happy Shopping
|
As a matter of percentage, I have had problems with about 5%
of them, maybe 10%. I am meticulous about filling them out
and keeping records and can assure you that a *perfectly*
complied with rebate is still subject to rejection a certain
percentage of the time. |
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DevilsPGD
Guest
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| Posted:
Mon Oct 31, 2005 8:25 am Post subject:
Re: AVOID STAPLES! REBATES ARE A TRIP TO H...! |
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In message <ia0bm1h0t7as4pc3pfn6r3qqfm4n0utfqj@4ax.com> kony
<spam@spam.com> wrote:
| Quote: | As a matter of percentage, I have had problems with about 5%
of them, maybe 10%. I am meticulous about filling them out
and keeping records and can assure you that a *perfectly*
complied with rebate is still subject to rejection a certain
percentage of the time.
|
As long as you keep the documentation, you should be able to dispute
those and get them approved too, if it's worth the hassle.
--
Men are from Earth. Women are from Earth. Deal with it. |
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Bob
Guest
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| Posted:
Mon Oct 31, 2005 6:17 pm Post subject:
Re: AVOID STAPLES! REBATES ARE A TRIP TO H...! |
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On Sun, 30 Oct 2005 19:46:38 -0700, DevilsPGD <spamsucks@crazyhat.net>
wrote:
| Quote: | As long as you keep the documentation, you should be able to dispute
those and get them approved too, if it's worth the hassle.
|
Why not fill it in at the store and submit it to the cashier and tell
her to give you the cash now and she can hassle with the crooks.
--
"The reasonable man adapts himself to the world; the unreasonable
one persists in trying to adapt the world to himself. Therefore
all progress depends on the unreasonable man."
-- George Bernard Shaw |
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DevilsPGD
Guest
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| Posted:
Mon Oct 31, 2005 6:33 pm Post subject:
Re: AVOID STAPLES! REBATES ARE A TRIP TO H...! |
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In message <43660b14.229945703@news-server.houston.rr.com> spam@uce.gov
(Bob) wrote:
| Quote: | On Sun, 30 Oct 2005 19:46:38 -0700, DevilsPGD <spamsucks@crazyhat.net
wrote:
As long as you keep the documentation, you should be able to dispute
those and get them approved too, if it's worth the hassle.
Why not fill it in at the store and submit it to the cashier and tell
her to give you the cash now and she can hassle with the crooks.
|
Because that's not how the system works. *shrugs*
--
You can get more with a kind word and a 2x4 then just a kind word. |
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Bob
Guest
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| Posted:
Mon Oct 31, 2005 8:18 pm Post subject:
Re: AVOID STAPLES! REBATES ARE A TRIP TO H...! |
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On Mon, 31 Oct 2005 05:33:52 -0700, DevilsPGD <spamsucks@crazyhat.net>
wrote:
| Quote: | Why not fill it in at the store and submit it to the cashier and tell
her to give you the cash now and she can hassle with the crooks.
Because that's not how the system works. *shrugs*
|
Maybe it's time for change.
| Quote: | You can get more with a kind word and a 2x4 then just a kind word.
|
than
--
"The reasonable man adapts himself to the world; the unreasonable
one persists in trying to adapt the world to himself. Therefore
all progress depends on the unreasonable man."
-- George Bernard Shaw |
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DevilsPGD
Guest
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| Posted:
Tue Nov 01, 2005 8:25 am Post subject:
Re: AVOID STAPLES! REBATES ARE A TRIP TO H...! |
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In message <436627ca.1762546@news-server.houston.rr.com> spam@uce.gov
(Bob) wrote:
| Quote: | On Mon, 31 Oct 2005 05:33:52 -0700, DevilsPGD <spamsucks@crazyhat.net
wrote:
Why not fill it in at the store and submit it to the cashier and tell
her to give you the cash now and she can hassle with the crooks.
Because that's not how the system works. *shrugs*
Maybe it's time for change.
|
Sure. Any suggestions? -- Keep in mind that rebates are optional, and
the only reason they're offered at all is because of three factors:
1) It allows the company to capitalize on the money between the time
when the purchase is made and the rebate cheque is cashed.
2) A significant percentage of people are simply too stupid to follow
basic instructions and therefore their rebates are legitimately denied.
As a result, those that can follow instructions get a better deal.
3) Since the cheque is mailed to a physical address, the marketing
department now has a valid address to send marketing junk.
You can already choose to purchase things based on the pre-rebate price
and not participate, or you can choose to buy things that don't offer
rebates at all, so there isn't much of a "change" required or even
possible while still giving the company the economic benefit that allows
them to offer rebates in the first place.
| Quote: | You can get more with a kind word and a 2x4 then just a kind word.
than
|
I could swear I already fixed that... Hmm... <checking> Ahh, I fixed it
in the master but didn't push the change out yet.
--
I should have gotten off in crackton
-- Lisa |
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kony
Guest
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| Posted:
Tue Nov 01, 2005 8:25 am Post subject:
Re: AVOID STAPLES! REBATES ARE A TRIP TO H...! |
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On Mon, 31 Oct 2005 14:18:53 GMT, spam@uce.gov (Bob) wrote:
| Quote: | On Mon, 31 Oct 2005 05:33:52 -0700, DevilsPGD <spamsucks@crazyhat.net
wrote:
Why not fill it in at the store and submit it to the cashier and tell
her to give you the cash now and she can hassle with the crooks.
Because that's not how the system works. *shrugs*
Maybe it's time for change.
|
Even with rebate centers that could (in theory) never make
honest or dishonest mistakes, companies offer rebates with
the expectation that only a small percentage will ever be
fulfilled. An automatic money back system would result in
either an abandonment of the rebate entirely, or a much
smaller rebate offered. |
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Bob
Guest
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| Posted:
Tue Nov 01, 2005 6:29 pm Post subject:
Re: AVOID STAPLES! REBATES ARE A TRIP TO H...! |
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On Mon, 31 Oct 2005 21:52:49 -0700, DevilsPGD <spamsucks@crazyhat.net>
wrote:
| Quote: | Why not fill it in at the store and submit it to the cashier and tell
her to give you the cash now and she can hassle with the crooks.
Because that's not how the system works. *shrugs*
Maybe it's time for change.
Sure. Any suggestions?
|
Boycott the store.
There are any number of other stores which sell at the price level you
would get if the rebate worked.
There is nothing at Worst Buy that I want that I cannot get from
somewhere else at as good or better a price, rebate or not. I consult
Worst Buy for pricing comparison and in every instance they are
higher, sometimes ridiculously higher, than another source.
Here are a couple of examples of recent purchases.
1) DVDR. WalMart has the Ilo DVDR05 for $99. It is essentially
identical to the CyberHome 1600 (there are two types, ZU and MU. The
MU is newer and works. The ZU is being phased out and does not work).
Worst Buy wants $120 for the CH 1600.
Furthermore WM extends a 90 day return whereas WB is nothing but
hassles with moron clerks to return something. It they test it and it
works you can't return it. WM doesn't care if it works or not.
2) DVD +RW. The Ilo unit uses +R media and so I bought some +RW at
Sam's Club - Verbatim 4x - for less than $1 each. Verbatim is the best
+RW on the market. I tested it extensively with CD-DVD Speed Scan and
it came out 100% defect free. Worst Buy doesn't even have it - all
they carry is low-end crap for a higher price.
3) DVD -R. I use only Verbatim 16x which I can get at Sam's Club for
the incredible price of 42 cents per disc in 100 qty. I can get
Verbatim 8x for 38 cents. Worst Buy doesn't carry Verbatim and their
crap like MemorWrecks 8x goes for twice the price of Verbatim 16x at
Sam's Club. Yet another WB ripoff.
With the cost of gasoline at astronomical levels, you have to factor
in the cost of the trip to the store in small purchases in order to
compare to mail order. Also you do not pay state sales tax, which is
another significant factor. When all is said and done, mail order
becomes an attractive alternative to rip offs like Worst Buy for small
items like DVD media.
On a $40 purchase the tax would be over $3 in Houston and the gas
would be $2 back and forth. That's $5 which is the same as the
shipping cost on the same purchase. Punch a few buttons on the web at
Meritline and in a few days the product is at your house for way less
than what you would pay at WB.
You do not have to shop at stores operated by crooks. Boycott Best Buy
and then they will change their stupid policy.
--
"The reasonable man adapts himself to the world; the unreasonable
one persists in trying to adapt the world to himself. Therefore
all progress depends on the unreasonable man."
-- George Bernard Shaw |
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